- Check in time 3:00 PM
- Check out time 11:00 AM
- Children age 3 - 12
- Pets not allowed
Privacy and Cookies
1. In order to offer a personalized and efficient browsing experience, the MACAM Hotel and MACAM Museum websites use their own and third-party cookies to collect and store data about users. This information allows us to adapt the content and features to the individual preferences of visitors.
2. Cookies are small text files that are stored on the User's device whenever they access our website. These files help to recognize the browser used and collect data that allows, for example, saving language preferences, maintaining active sessions during the booking process or remembering previously consulted exhibitions.
3. Cookies may be temporary (session cookies), being deleted when the browser is closed, or persistent, remaining on the device for a previously defined period, being deleted automatically after expiry or manually by the User. The latter allow, for example, the website to recognise the User on future visits, facilitating access to areas such as online check-in or viewing previous reservations.
4. MACAM Hotel and MACAM Museum use different types of cookies, a detailed description of which can be found in the list of cookies available on the website for specific purposes, including:
• Essential cookies, necessary for the basic functioning of the website (e.g. booking engine and ticket purchasing process for exhibitions);
• Performance cookies, which help measure and improve the functionality of the website;
• Personalization cookies, which adapt the content to the User’s behavior (e.g. suggestions for exhibitions or accommodation packages);
• Marketing cookies, used to present relevant offers, namely through promotional email campaigns.
5. Cookies do not automatically collect personal data. However, if the user fills out forms on the website (such as subscribing to the newsletter, requesting information, purchasing tickets or booking accommodation), the data may be associated with their browsing for the purposes of improving service and personalized communication.
6. Each user receives an individual cookie, ensuring the confidentiality and security of the information collected. Statistical analysis of the data is carried out in an aggregated manner, without direct identification, allowing MACAM Hotel and MACAM Museum to evaluate the website’s performance and introduce continuous improvements.
7. The user can, at any time, configure their cookie preferences through the “Cookie Settings” option, available in the footer of the home page of our website. In addition, the Internet browser allows you to adjust the settings regarding the reception of cookies — accept all, reject or receive warnings each time a new cookie is sent. These options are usually accessible in the “Preferences”, “Settings” or “Tools” sections, and it is recommended to consult the “Help” menu of the browser.
8. Please note that completely disabling cookies may negatively affect some important features of the website, such as making reservations, the online ticket purchasing process or accessing personalized content about exhibitions, events or exclusive promotions.